1. Who will pay for customs duty?
It is buyer who should pay customs duty.
2, LED Lighting use of the plug and voltage, is consistent with the normal use of my country standards?
Yes, we will be in accordance with the standards of electrical appliances in your country, to send you to meet the requirements of the plug, EU Plug, US plug, AU plug, UK Plug and so on.
3, What if I'm dissatisfied with the product?
(1)So sorry to hear that. We guarantee you will be 100% satisfied with the quality of your product. If you're unhappy with it, please contact our Customer Service who will be glad to help.
(2)When contacting Customer Service Team, please give your order number, a short description and a photo of the problem, so we can prevent these problems in the future.
4. May I get repair warranty?
We have one-year warranty in China, if you do not take the LED Lighting APART.
Shipping time :
After paying the order, we promise to send the parcel within 24 hours (except holidays)
1. All returns must be postmarked within 14 days of receipt of the date of confirmed delivery by Carrier.
If items are damaged, please contact us within 24 hours of receipt.
2. Refunds are available within 10 days of the original date of your receipt of the items. We payed for the shipping costs that shipping to you and the freight of sending back will also be deducted from the total amount of the order.
3. Please contact us before sending back.
Please contact us before you put a dispute or want a partial refund/compensation.
All products will have 1 years warranty. All other spare parts will be free of charge during the warranty period, but the freight will be payed by the buyers.